Tauranga Hospital
Getting to Tauranga Hospital, parking information and facilities for patients and visitors.
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Getting to Tauranga Hospital
Baybus has a bus service that arrives and departs right out outside our hospital on Cameron Road. View Hospital Link information
Taxi services are located outside the main hospital entrance and a free phone is available near the main enquiry desk.
The hospital buggy is available through the Orderlies and can be flagged down. Ask a staff member for assistance if required.
There is ample bicycle parking and over 1000 car parks on the Tauranga Hospital site. Please respect the type and time restrictions displayed. Please see our parking information.
If you need help with your travel, see our our travel assistance section for health shuttles, services and information for National Travel Assistance (NTA).
Parking information
Tauranga Hospital
Bicycle parking is available at the main hospital entrance and is dotted throughout the campus.
Main hospital (829 Cameron Road)
Hospital services (889 Cameron Road)
Tauranga Hospital facilities
Available facilities for patients and visitors:
This email service allows you to send a message to your family and friends who are in a ward in Tauranga Hospital or Whakatāne Hospital.
Please visit our send a patient a message section.
Our chaplaincy service offers pastoral care and spiritual guidance to patients and families in the hospital. The chaplains strive to be culturally sensitive and affirm the culture of each person.
A chapel for prayer, meditation or quiet reflection is located on the ground floor. Church services are unable to be held at present. To contact a Chaplain please ask a staff member.
We also have services recorded for patients and staff who cannot attend in person these can be viewed from the spiritual support and hospital chaplains section.
The children's ward provides a parent lounge with tea and coffee making facilities, fridge, toaster and microwave. This is available 24 hours a day and can be accessed through staff in the children's ward.
The garden is open 8am to 8pm to everyone and is accessed on the first floor opposite the lifts.
There are several motels located near Tauranga Hospital. Details can be found in the Yellow Pages telephone directory or online.
Whare Whānau Whakataa - Two emergency accommodation units are located on the Tauranga Hospital site. These are available for short term emergency accommodation for up to two weeks, for any family who have had a family member admitted to hospital and who live more than 20km from Tauranga Hospital. There is a small charge for the use of the units and only one room per family is available for a maximum number of three people. Children aged under 15 years must be accompanied by an adult at all times.
All requests for access must be made via Regional Māori Health Services on 07 579 8560 (Monday to Friday, 8.00 am - 4.30 pm) and no advance bookings can be made.
Two cafeterias are available in Tauranga Hospital.
One on the ground floor café is open daily from 7.30am - 4pm.
The other is on the first floor behind the main lifts and is open daily 7am-7pm. Low-cost meals are available here, including lunch (11.30am-12.45pm) and dinner (5pm-7pm).
Refreshment vending machines are located in the main hospital on the ground floor and in the cafeteria on the first floor.
Wi-Fi
EOL Public Wi-Fi hotspot provides a free limited data connection to the internet, alongside paid options. Look for the network ID 'EOL_Public_Wi-Fi' on your mobile device, and click to connect to the welcome screen. If you have trouble viewing the welcome screen on a tablet or mobile phone click the link to the mobile version.
Phones
Mobile phones are allowed in the wards (except the Intensive Care Unit) and their use is encouraged as a good way to keep in contact with your family and friends. However, please turn off your phone if asked and respect other patients by having your ring tone on a quiet setting. There are also patient phones in each ward - ask a staff member.
Interpreters are available in many languages including sign language. If you are coming to an outpatient or day stay appointment please let the staff know in advance if you require an interpreter.
There are no public laundry facilities at Tauranga Hospital. All clothing needs to be taken home for washing and drying.
Mail and flowers
Mail and flowers are delivered directly to the wards throughout the day. Stamped mail can be posted in the mailbox at the main entrance or can be handed to a staff member.
Newspapers
The Bay of Plenty Times and NZ Herald newspapers are sold on a daily round in all wards and are available at the reception desk at the main entrance.
The mobile DVD service visits the wards daily and DVDs and portable DVD machines are available for hire.
An Automatic Teller Machine (ATM) is located on the ground floor opposite the Bay Health Pharmacy.
We aim to provide a safe and secure environment for staff, patients, families and visitors. Security staff are available at the main entrance to the hospital and can be contacted by any staff member.
We have a policy of zero tolerance to violence. If you are concerned about your own safety or the safety of others, please inform a staff member who will contact security.
Lost or found property is held for two weeks before being disposed of. We ask that families do not bring valuables to the hospital, and that all personal items are labeled. Temporary custody of valuables such as watches can be arranged when you are away from the ward having a treatment or procedure. Please talk to the nurse caring for you if you need to arrange this.
We will not accept responsibility for any lost, stolen or broken personal belongings.
All our hospital grounds are smokefree. We encourage you to discuss quitting smoking with your doctor or nurse.
Support for quitting is free and more information can be found in our getting help to quit smoking section.
Public toilets can be found on each floor outside the inpatient ward areas and near the main entrance on the ground floor.
Bathrooms in patient areas are for patients only.